Skip to main content

Lists

Lists are how you organise your contacts into groups. For example, you might have a "Newsletter" list for general subscribers and a "Customers" list for paying clients. A contact can be on multiple lists, and when you send a campaign you choose which list(s) to send it to.

Types of list

TypeWhat it means
PublicPeople can sign up to this list themselves via a subscription form
PrivateYou manage who's on this list — people can't add themselves

Most lists you create will be Private unless you have a public sign-up form set up.

Creating a list

  1. Go to Lists in the left sidebar.
  2. Click New list.
  3. Give it a clear name (e.g. "Monthly Newsletter", "VIP Customers").
  4. Choose Public or Private.
  5. Click Save.

Adding people to a list

There are three ways:

  • One person at a time — open a subscriber's profile, tick the list under the Lists section, and save.
  • When uploading — when you import a spreadsheet of contacts, you'll be asked which list to add them to.
  • In bulk — on the Subscribers page, filter or select the people you want, tick the checkboxes, and use Manage lists.

Removing someone from a list

Open the subscriber's profile, untick the list, and save. This only removes them from that list — they stay in your system and remain on any other lists they belong to.

Deleting a list

Go to Lists, click the three-dot menu (⋮) next to the list, and choose Delete.

caution

Deleting a list cannot be undone. The contacts on the list are not deleted — they stay in your system — but the list grouping is gone permanently. Any previous campaigns sent to that list will still appear in your campaign history.